Overview
Writing for business is more than just giving the information to the reader. It is not what you say, but how you say it that matters to the reader. You are the artisan who uses your tool to craft the writing, and your skills to refine the piece of work – a letter or an email.
The process of writing rests on a number of principles which can help you be more efficient in the process to produce an effective document. Plan with the reader in mind to better organize and structure the information for the benefit of the reader. Develop your style to write clearly and simply with the right tone using words and expressions, sentence structure and sentence length to connect with the reader. Apply these proven techniques and see the results in your writing productivity and document quality.
Course Objectives
This two-day workshop will focus on key skills from planning to the mechanics of writing to help you handle the different writing tasks in the course of your work.
- Clarify your purpose of writing
- Take a reader-centered approach
- Make your writing clear, complete, concise, concrete, and correct.
- Structure the information logically for the reader
- Influence and persuade readers to take the action required
- Hone the skills of writing business letters and emails
Contents
Skill 1
Know your purpose of writing
Various purposes of writing
Use the 5 Ws and 1 H to structure your thoughts
Write a clear beneficial purpose
Skill 2
Know your readers
Choose the correct amount of information
Choose the right technical level
Plan the document
Skill 3
The principles of writing
The C’s of writing
- Clear
- Concise
- Concrete
- Complete
- Courteous
- Correct
Skill 4
Structure and organize your document
Organize materials according to purpose
Organizational methods
Linking 1: Connecting sentences
Linking 2: Sentence structure
Skill 5
Develop Your Writing Style
Recognizing and using tone
Vary tone with words and expressions
Vary tone using sentence structure and sentence length
Skill 6
Mechanics of writing
Grammar: Effective use of language tool
Punctuation: Put the pause in your writing
Skill 7
How to put it all together
Difference between email writing and letter writing
Tips to make sure your email is read
Techniques of writing different types of email / letter based on scenarios relevant to the workplace
About the Speaker:
Nancy Ong Chen Gan
MBA (Strathclyde,U.K.) , Dip. in Banking (U.K), TESOL (Australia), PMSB Certified Today, she is highly sought by the industry for her training in business English communication and writing skills. Using simple and proven techniques of communication strategies, she is able to show participants how to achieve results in their communication in any work environment. Her programmes aim to increase organizational effectiveness with right communication.
If you wish to get more information, please download the brochure with registration form or call WIM Office at 03-77250268 / 77299909.
Date: 24-25 April 2019, Wed-Thu
Time: 9 am – 5 pm
Fee:
Normal RM1200
Early Bird RM999 (by 19.4.19)
Group of 3 & above RM999 (per pax) (An organization sending 3 or more staff members to attend is entitled to RM999 per participant)
WBN /Alumni RM800
(Fees paid inclusive of refreshments, luncheon, course materials and Certificate of Attendance.)
HRDF SBL CLAIMABLE
Have a question?