Be a consistently professional communicator—even in difficult circumstances. How well you communicate can make or break your professional image. It directly influences how others view your work and performance – as well as your prospect for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflict. To be a communicator who is skilled in all three areas, it takes awareness, training and know-how to apply proven techniques to all kinds of situations.
This program is conducted in a highly interactive manner where it enables the participants to have experiential learning throughout the training session. All the modules include one or more of the following methodology:- Group Work, Case Study, workshop, Role Play & Presentation.
WHO WILL BENEFIT
Executive, Manager, Supervisor, Administrators, Customer Service Staff, Front Line Staff and Everyone who communicates.
ABOUT THE SPEAKER
She attained her Master in Human Resource Management from Canterbury, University, Certificate in TEFL/TESOL from Teflex, UK, and Certificate in Safety & Health Officer – National Institute of Safety and Health (NIOSH). As a consultant and trainer, she is specializing in people development, English Language and Safety & Health. She has more than 18 years of training experience in various corporate companies.
If you wish to get more information, please download the brochure with registration form or call WIM Office at 03-77250268 / 77299909.
Date: 26th – 27th September 2018, Wednesday & Thursday
Time: 9 am – 5 pm
WBN / Alumni – RM800.00
Early Bird (by 31.7.18) – RM999.00
Normal Price – RM1,200.00
Group (min 3) – RM999 (An organization sending 3 or more staff members to attend is entitled to RM999 per participant.)
(Fees inclusive of refreshments, lunche, course materials and Certificate of Attendance.)
Have a question?