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Managing Conflict Gracefully

March 23, 2017 @ 9:00 am - March 24, 2017 @ 5:00 pm

Most people in furtherance of their career or business spend most of their time at work more than the time they want to have with their family and loved ones.

With such number of hours with each other at work, conflict can easily occur in the environment. Unless dealt with effectively, conflict can lead to breakdown in relationships and deterioration in job performance.

Especially for companies, lack of conflict resolution will results in loss of revenue opportunities, drops in productivity, decline in employee morale, increased job stress, dissatisfied customers, inability to make informed decisions, high employee turnover and others.

This experiential approach to conflict management is specifically developed to help individual, parents, spouses, entrepreneurs, business owners, corporate management anticipate, prevent and resolve conflict at the workplace by applying effective techniques and strategies.

About the Speaker:

Garry Chow

(Mediator / Master Trainer / CEO Coach / Multi-Nationals Adviser / Performance Consultant  / Author)

Garry Chow is a lawyer who shifted gears from fast car as motoring journalist, to fast company as Creative Director, to fast mind as Certified Trainer and Coach. He specializes in Conflict & Emotional Management, Organisational Culture Change Management, and Negotiation Strategies & Persuasive Communication. Having being in the communications industry for more than 18 years, the PRISM neuroscience brain-mapping practitioner of UK develops and customizes the transformational training and coaching to meet clients’ needs. Through his engagement in the field of mediation & conflict resolutions he also participated in United Nations Population Fund (UNFPA) & UNHCR projects in 2007-2009.

He also makes hundreds of people laugh by facilitating laughter yoga since 2002. Clients are Multi-Nationals, Public Listed, Government-Linked companies and Government Bodies & Departments in many countries.

Some of the key clients he has worked with are ACCA, Bank Negara Malaysia, Bank Pembangunan, Bank Simpanan Nasional, Brunei Darulsalam Government, Canon, DHL, DRB-Hicom, Ericsson, IBM, IPerintis, JTI, MARA, MIA, Pfizer, PROTON, REHDA, Sarawak Energy, SEGI Sarawak Campus, Sabah State Library, Shell, Sime Darby Group, SPAD, Standard Chartered, Tourism Malaysia, Tanjung Plc, Tony Roma’s, UTAR, and more.

Garry ‘s enthusiastic and entertaining style enables him to relate easily and effectively to all levels in the workplace. He always captivates his audiences by his subject knowledge, sense of humour and his down-to-earth attitude towards learning and living. An easy, yet credible communication style sees Garry equally as effective in the boardroom as with front-line staff.

If you wish to get more information, please download the brochure with registration form or call WIM Office at 03-77250268 / 77299909.

Date: 23rd – 24th March 2017, Thursday-Friday

Time: 9 am – 5 pm


WBN Member – RM880.00

Non-member – RM980.00

Group (min 3) – RM930 (An organization sending 3 or more staff members to attend is entitled to RM930 per participant.)

(Fees inclusive of 6% GST,  refreshments, luncheon, course materials and Certificate of Attendance.)



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March 23, 2017 @ 9:00 am
March 24, 2017 @ 5:00 pm
Event Category:


Wisma WIM
Malaysia + Google Map